omnichannel 开源项目推荐（186 个）

abhinavxd /libredesk

开源、自托管的全渠道客户支持台。实时聊天、电子邮件等功能集中在一个二进制文件中。

laudspeaker /laudspeaker

Laudspeaker是一个开源客户参与和产品入职平台。Braze / One Signal / Customer IO / Appcues / Pendo的开源替代品。使用Laudspeaker设计产品入职流程并发送产品和事件触发的电子邮件、短信、推送等。

ChatbotXIO /ChatbotX

Open-source ManyChat alternative, built for AI. Omnichannel marketing across WhatsApp, TikTok, Facebook, Instagram, Telegram, Zalo, Email, API, and Webchat 🤖

parcelvoy /platform

Parcelvoy: Open source multi-channel marketing automation platform. Send data-driven emails, sms, push notifications and more!

Bytedesk /bytedesk

Open Souce 即时通讯，支持AI驱动的实时聊天、电子邮件、工单支持、全渠道客户服务，以及Slack的替代方案+zendesk/对讲机/hubspot。

goautodial /v4.0

GOautodial是下一代开源的全渠道联络中心套件。从零开始，采用成熟的开源技术构建。

brightbeanxyz /brightbean-chat

Open-source, self-hostable chat automation. Build visual flows, run them on Instagram, WhatsApp, Messenger, Telegram, SMS, and email. Comment-to-DM, shared inbox, broadcasts, drip sequences, analytics. Free alternative to ManyChat.

automagik-dev /omni

Universal event-driven omnichannel platform for AI agents to communicate across any messaging platform

Docker-Hunterpedia /Helpdock

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

mylinehub /omnichannel-crm

Open-Source Omnichannel CRM with Premium Autodialer Description: bring all features together—voice, SMS, WhatsApp, email, and chat—inside a single agent desktop with automations, analytics, and integrations.

lunogram /platform

Multi-channel customer engagement automation platform. Send data-driven emails, sms, push notifications and more! Fork of Parcelvoy.

namastexlabs /automagik-omni

🌐 The omnipresent messaging hub for AI agents. Connect to WhatsApp, Discord, Slack, and more through one unified API. Multi-tenant, production-ready, MCP-native.

Smile-SA /elasticsuite-for-retailer

Smile ElasticSuite for Retailers - Magento2 toolkit for Retailers : Store Locator, Availability and Prices per store, etc...

esafwan /erpnext_pos_coupon

Coupon support for ERPNext Point of Sale(POS)

ygncode /wateaminbox

Open-source, self-hosted omnichannel inbox for teams managing customer conversations across WhatsApp and Telegram.

tags-dev /tercela

Open-source omnichannel platform for customer communication

apkuzmin /telegram-support-bot

Self-hosted Telegram support bot: each user gets a separate forum topic for operators. Two-way text, media, replies and edits, plus an optional HTTP bridge.

PersonaliAI /chatty

Open-source, self-hostable Zendesk and Intercom alternative for AI customer support: chat widget, shared inbox, real-time voice, Multimodal RAG, and MCP.

hotwax /mantle-oms

HotWax commerce omnichannel OMS

thunderheadone /one-sdk-ios

Thunderhead iOS SDK for ONE and Interaction Studio