customer-service 开源项目推荐（833 个）

emcie-co /parlant

使用 Parlant 构建可靠的面向客户的 AI 智能体：一个专为受控、一致且可预测的 LLM 交互而优化的交互控制框架。

abhinavxd /libredesk

开源、自托管的全渠道客户支持台。实时聊天、电子邮件等功能集中在一个二进制文件中。

taoshihan1991 /goflylivechat

开源在线客服系统GO语言开发GO-FLY,免费在线客服系统/GOFLY LIVE CHAT: open source self-hosted private cloud customer support live chat software by golang

GitHamza0206 /simba

OpenSource Production ready Customer service with built in Evals and monitoring

Ibexoft /awesome-startup-tools-list

List of all tools startups should use.

tgoai /tgo

开源AI代理客户服务平台。构建基于LLM编排、RAG知识库、多渠道支持和人工协作的AI代理团队。

blakmatrix /node-zendesk

一个值得信赖的Zendesk API客户端库，适用于Node.js和浏览器，精心维护了10多年。

Tiledesk /tiledesk

Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to Voiceflow, empowering you to create sophisticated LLM-enabled chatbots that seamlessly transition interactions to human agents when needed.

huabeitech /agent-desk

Open-source AI customer support system. AI-first support, human-ready operations.

GroundedCoreAI /nexusdesk

Open-source, self-hosted, extensible Agent platform built around ReAct and Harness engineering, with AI customer support as its first complete reference application.

chattermate /chattermate.chat

Open-source AI customer support chatbot with human handoff — omnichannel inbox (web, WhatsApp, Instagram, Messenger, Slack, email), AI lead capture, AI-generated help center, MCP tools and bring-your-own LLM. Self-hosted alternative to Intercom, Zendesk & Chatbase. Apache-2.0.

whichmen /dxl-commerce-agent

OpenClaw + 大模型驱动的完整电商客服自动化系统：覆盖淘宝、拼多多、抖音、快手、小红书、视频号，包含浏览器/手机 Worker、订单物流与售后工具、记忆、回执、恢复和 Eval。

handsomestWei /customer-service-ai-agent

使用LangGraph搭建多智能体客服系统

Evvvvvvvan /XianYuSmart

闲鱼全流程自动化运营系统：从商机挖掘、商品发布，到 AI 客服、固定内容/卡密自动发货、评价与售后跟进一站式完成；支持多账号、多租户、异常恢复和 Docker 自部署。

laozuzhen /xianyu-openclaw-channel

🐟 闲鱼 OpenClaw/Botpress 频道插件 | Xianyu (Goofish) AI Agent Channel Plugin — 智能客服自动回复、自动发货，Bridge 模式一键接入

chat21 /chat21-ionic

A ionic v5 and Angular 8 desktop and mobile chat

herobot-id /herobot

Herobot is your 24/7 customer service assistant that helps you manage multi-channel customer conversations effortlessly.

channel-io /channel-web-sdk-loader

Official Channel Web SDK Loader

ldulcic /customer-support-chatbot

Customer support chatbot based on seq2seq model.

congwa /embedease-ai

一款开箱即用的 AI 智能客服系统，人工客服，客户转化