omni-channel 开源项目推荐（14 个）

cskefu /cskefu

🌲 春松客服，开源客服系统

FJ-OMS /oms-erp

一站式全渠道业务中台系统包括订单管理系统OMS/电商ERP、库存WMS统一管理系统和SAP财务管理系统等，实现快速部署，并帮助企业后续自主进行开发迭代，实现数字化转型，并有多个经典案例。中台系统包括：通用业务中台、强大的技术中台Springcloud/Istio、后续开发方案的设计，技术(K8S,SERVERLESS)及管理人员的培训等。

vuics /h9y

HyperAgency (h9y.ai) is a Sovereign Agentic AI Operating System Network built on federated and distributed architecture, enabling autonomous agents that remember, collaborate, self-improve, and operate across users, organizations, and decentralized ecosystems.

nuance-communications /mix-demo-client-azstaticwebapps

Nuance Mix Demo Client for use with Azure Static Web Apps

stuartlogan82 /geolocator

Need to locate your customers before they are connected to a contact center agent? Here are the bare bones to get it done

stentorium /stentor

📣 Omni-channel SDK for conversational AI

intershop /iom-blueprint-project

The Intershop Order Management Blueprint Project is a demo project for demonstration purposes and for learning project development of the Intershop Order Management.

fharshitkumar /genXServiceEngagementPlatform

Provide a Unified Customer Service Experience with the communication channels, customer data and ticketing tools provided by a single solution. Customer engagement agents can access to 360o Customer View using Omni-Channel Engagement model, and enable them to process service tickets, using Knowledge Base Search Engine. Bringing all relevant data…

bluewhalekefu /kefu

藍鯨魚客服，智能客服系統，機器人客服

pavan-yaramati /Salesforce-omni-automation

My Custom salesforce Omni-Channel automation portfolio

marky707 /salesforce-enhanced-chat-design-editor

End-to-end, critic-only editor for Salesforce Enhanced Chat and Omni-Channel SDDs—finds the five highest-risk design gaps without rewriting the author's work.

api-evangelist /chatwoot

Chatwoot — independent third-party profile of a public API surface, by API Evangelist. Chatwoot is an open-source customer support and omni-channel messaging platform that provides REST APIs for managing conversations, contacts, agents, teams, labels, and integrating customer communication workflows.

bmguillo /WatsonAssistant_Webchat_SalesforceServiceDesk_LiveAgent

This repository is to illustrate Watson Assistant Webchat integration with SalesForce Service Desk & Live Agent handoff

api-evangelist /chicos-fas

Chico's FAS — independent third-party profile of a public API surface, by API Evangelist. Chico's FAS, Inc. is an American women's specialty retailer headquartered in Fort Myers, Florida, operating and franchising stores and websites under the Chico's, White House Black Market, and Soma brands.